Workflow, Integration & Productivity

HMAC-signed outbound webhooks with retries, a dead-letter queue, and per-tenant inbound endpoints. Replay any individual event from the audit log; transform payloads with JSONPath in between.

• HMAC-signed outbound webhooks
• Per-webhook retry policy + dead-letter queue
• Per-tenant inbound endpoints + event replay
• JSONPath transform stage + template library

Replaces Hookdeck, Zapier webhooks

Block Kit (Slack) / Adaptive Card (Teams) messages with deep links into HubSpot records, plus two-way thread replies that post back as HubSpot engagements — so the Slack conversation lands on the record.

• Block Kit + Adaptive Card formatting
• Deep-link buttons to HubSpot records
• Two-way thread reply → HubSpot engagement
• Interactive buttons + per-channel digest mode

Replaces Slack workflow apps, native Slack-HubSpot

Send SMS and WhatsApp via your connected Twilio account, with STOP/START opt-out keywords enforced cross-channel — a STOP in SMS also suppresses WhatsApp on the same number.

• BYOK Twilio for SMS + WhatsApp
• STOP/START opt-out keywords enforced
• WhatsApp template library with approval tracking
• Per-recipient timezone respect

Replaces MessageBird, Salesmsg

Two-way sync between HubSpot objects and Google Sheets / Excel Online, with last-writer-wins resolution and conflict logging so disagreements are visible and resolvable.

• Two-way sync to Google Sheets + Excel Online
• Last-writer-wins with a conflict log
• Column mapping wizard (auto-detect by header)
• Side-by-side conflict resolution UI

Replaces Coefficient, Zapier Sheets

A Progressive Web App shell with web push. Reps pin OneSpot to their home screen for a native-feel mobile experience — no App Store or Play Store install needed.

• Installable on iOS + Android (PWA)
• Web push with topic preferences
• Offline queueing for tickets
• HubSpot record viewing + editing

Replaces native app overhead

Exposes HubSpot data + OneSpot's KB + the call library to ChatGPT, Claude, and other Model Context Protocol clients — with per-tenant scoped tokens and write tools gated behind permission templates.

• Per-tenant MCP token
• Scoped read tools (contact, deal, company, engagement)
• KB + call-library access
• Permission-gated write tools + per-call audit log

Replaces custom MCP servers

Reusable bulk actions (update / merge / delete / add-to-list / enroll / apply workflow) with a mandatory dry-run preview. Saved templates make recurring bulk operations one click.

• 6 bulk action types with mandatory dry-run preview
• Saved templates + recurring schedule
• Conditional logic per operation
• Rollback to pre-edit state (24h)

Replaces Insycle bulk, HubSpot bulk actions